At Lumila Skin, we pour our hearts into creating gentle, loving skincare for little faces. But we understand that sometimes things don’t work out—and that’s okay! Our hassle-free refund policy is here to help.

Happy Skin Guarantee –

If your little one’s skin isn’t loving our products, we’ll gladly accept returns within 7 days of purchase.
Simply contact us at info@lumilacollection.co.za and we’ll guide you through the return process.

Keep Your Receipt –

Proof of purchase helps us process your refund quickly and smoothly.

Non-Refundable Items –

Products that are opened or used beyond a reasonable trial period are not eligible for refunds.

Your satisfaction is our priority, and we want to ensure you love your Lumila Skin products! If you have any questions, don’t hesitate to contact us.